In 2005, helpful big sister Brittney Maxson tried to enter an A&F dressing room at the Mall of America to assist her younger sibling, 14-year-old Molly, who is autistic.
She was confronted by store staff, who said that hollister clothing policy didn’t allow more than one person in a dressing room at a time in an attempt combat shoplifting. The girls had encountered the same policy at another store, but they allowed the sisters in the dressing room at that store after they understood the situation.
At abercrombie outlet, Brittney explained her sister’s special needs, but was still refused. Their mom, Beth, tried to talk to management and the girls were still refused. Beth even called a customer service hotline while at the store and the request was still ignored.
2009年10月18日星期日
2009年10月14日星期三
Abercrombie and Fitch Goodness graciou
Glad to read your Off The Shelf and glad to share a concern about one retailer, abercrombie and fitch. I personally find this store so ridiculous that I can hardly stand up for people who shop there.
However, most of the customers are unsuspecting young people, who want so badly to look like a clone of their friends that they will buy items even if they do not ring up at the expected/posted sale price.
This happened to us a year ago and I started to believe that the problem was happening throughout the chain that I wrote to the State Attorney General to complain. It seems that every teen I ask has had the experience of the young sales clerk (who looks and acts the “abercrombie outlet” image that the teens desire to emulate) saying “if it doesn’t ring up on sale, it is not on sale.” This of course is bogus in most cases, but the teen shoppers are sucked in by it if they don’t know the law.
I want to see more young people standing up for their rights. I am also curious to know how often this happens at the more expensive clothing stores.
However, most of the customers are unsuspecting young people, who want so badly to look like a clone of their friends that they will buy items even if they do not ring up at the expected/posted sale price.
This happened to us a year ago and I started to believe that the problem was happening throughout the chain that I wrote to the State Attorney General to complain. It seems that every teen I ask has had the experience of the young sales clerk (who looks and acts the “abercrombie outlet” image that the teens desire to emulate) saying “if it doesn’t ring up on sale, it is not on sale.” This of course is bogus in most cases, but the teen shoppers are sucked in by it if they don’t know the law.
I want to see more young people standing up for their rights. I am also curious to know how often this happens at the more expensive clothing stores.
2009年10月13日星期二
Why Abercrombie & Kent?
When you find yourself at the ends of the earth, you want exceptional experience, knowledge, skills, support
and reputation at your back. Bringing nearly a half-century’s experience of satisfying the world’s most
discerning travellers,abercrombie and fitch has a heritage unmatched in the travel industry.
Successfully managing the risk inherent in adventure travel is only possible with the most capable and
experienced guides in the world. abercrombie guides are the best in their fields, sensitive to each
traveller’s capabilities and ready to motivate in the most challenging conditions. A small group size – no
more than 6-8 – ensures that the guides can focus on each individual, in addition to allowing the group to
move quickly and limiting the impact on the environment.
hollister pioneering tented safaris were born from an insatiable desire to consistently deliver
journeys that defy all expectations and with Extreme Adventures A&K comes full circle. The first Extreme
Adventure set out in the fall 2008 with a trek 1,500 feet below sea level, following in the footsteps of
Lawrence of Arabia through Jordan’s uninhabitable desert. 2009 began with a journey to one of the harshest
environments in the world, the Arctic Circle, to track one of nature’s fiercest predators, the polar bear. But
it was the allure of thin air – treks to Everest Base Camp and the newly-reopened Lemosho Route to summit
Mount Kilimanjaro - that proved to be the most requested.
and reputation at your back. Bringing nearly a half-century’s experience of satisfying the world’s most
discerning travellers,abercrombie and fitch has a heritage unmatched in the travel industry.
Successfully managing the risk inherent in adventure travel is only possible with the most capable and
experienced guides in the world. abercrombie guides are the best in their fields, sensitive to each
traveller’s capabilities and ready to motivate in the most challenging conditions. A small group size – no
more than 6-8 – ensures that the guides can focus on each individual, in addition to allowing the group to
move quickly and limiting the impact on the environment.
hollister pioneering tented safaris were born from an insatiable desire to consistently deliver
journeys that defy all expectations and with Extreme Adventures A&K comes full circle. The first Extreme
Adventure set out in the fall 2008 with a trek 1,500 feet below sea level, following in the footsteps of
Lawrence of Arabia through Jordan’s uninhabitable desert. 2009 began with a journey to one of the harshest
environments in the world, the Arctic Circle, to track one of nature’s fiercest predators, the polar bear. But
it was the allure of thin air – treks to Everest Base Camp and the newly-reopened Lemosho Route to summit
Mount Kilimanjaro - that proved to be the most requested.
2009年9月28日星期一
Abercromboe wolf jaw jacket
If you are one of those men who have to go outside most of the time in winters for your office work or for your own business then you should surely purchase mens abercrombie and fitch wolf jaw hoodie jacket. While wearing this jacket, you will never feel chilled atmosphere outside. Its fur style makes it out of this world and you will like to wear it most of the time in order to make your friends jealous. Do you think, you can get any jacket abercrombie and fitch which is providing both high quality and warmer feature at the same time?
You might be thinking that there can be jackets with the same qualities but it’s not the reality. I have experienced this thing that I have purchased one local jacket which I have thought had great quality because it was looking abercrombie and fitch stunning. But my money was ruined at that time when that jacket had shown its real picture. Its color was becoming fade and its stuff was also going to be rough, which made me dishearten. But after having abercrombie and fitch wolf jaw jacket, I am fully abercrombie and fitch satisfied and am enjoying my winters with full enthusiasm.
You might be thinking that there can be jackets with the same qualities but it’s not the reality. I have experienced this thing that I have purchased one local jacket which I have thought had great quality because it was looking abercrombie and fitch stunning. But my money was ruined at that time when that jacket had shown its real picture. Its color was becoming fade and its stuff was also going to be rough, which made me dishearten. But after having abercrombie and fitch wolf jaw jacket, I am fully abercrombie and fitch satisfied and am enjoying my winters with full enthusiasm.
2009年9月27日星期日
Abercrombie & Fitch moves to 2nd-qtr loss on charges related to Ruehl closing
NEW YORK — A chastened abercrombie and fitch. said Friday it is actively lowering prices and trying to catch up with fashion trends such as dresses as the retailer reported a fiscal second-quarter loss and its third straight quarter of double-digit sales declines.
The preppy teen retailer entered the recession determined to wait it out, maintaining its relatively high prices and investing internationally. But consumers have abandoned abercrombie and fitch for lower-priced options such as Aeropostale Inc. and American Eagle Outfitters Inc.
In response, the company has cut jobs and shuttered its even higher-priced Ruehl chain aimed at 20- and 30-somethings.
CEO Mike Jeffries said the company made a misstep with Ruehl.
“The biggest learning from Ruehl is that as a company, we don’t do ‘mature’ well,” Jeffries said in a conference call with investors.
Jeffries said the company has introduced lower prices and will lower prices even more in coming quarters.
“We continue to be confronted with very challenging conditions during the second quarter,” Jeffries said. “Consumer spending patterns domestically continue to be dictated by cost and value propositions, and this is clearly a headwind for our premium brands.”
In the quarter ended ended Aug. 1, abercrombie and fitch loss totaled $26.7 million, or 30 cents per share. That compares with profit of $77.8 million, or 87 cents per share, a year ago.
Quarterly results included $24.4 million in charges for the Ruehl closing and store asset impairment charges. The company would not provide a per-share loss excluding the closure. However, Thomas Weisel Partners analyst Liz Dunn estimated the loss excluding one-time items would be about 8 cents per share.
Analysts forecast a loss of 7 cents per share. Analyst estimates typically exclude one-time items.
Sales dropped 23 percent to $648.5 million, but that topped analyst expectations of $646.5 million.
New Albany, Ohio-based abercrombie and fitch., which operates of namesake stores as well as abercrombie, its children’s apparel brand; surf-themed Hollister; and intimate apparel store Gilly Hicks, said sales in stores open at least one year, a key retail metric known as same-store sales, dropped 30 percent. Same-store sales fell 27 percent at namesake stores, 29 percent at abercrombie and fitch stores, 33 percent at Hollister and 31 percent at Ruehl.
Known for preppy offerings such as jeans and polo shirts, Abercrombie said it is working to improve its fashion offerings, particulary for women. Dresses and belts have been selling well.
“We are always pushing ourselves … but have admittedly missed some of the fashion opportunities that drove the business in the spring,” Jefferies said.
Prices are also in flux. The company said the average prices will be lower in the third quarter and upcoming quarters than the second quarter.
“We are planning to deliver greater reductions in (average unit retail price) for the fall season, but we’ll continue to review pricing on an ongoing basis,” Jefferies said.
The company slashed marketing, general and administrative costs during the quarter, down 19 percent to $88.7 million from $109 million last year.
The closing of Ruehl, its store focused on handbags and other accessories and aimed at older shoppers, should be complete by the end of the fiscal year.
Jeffries said the company’s Gilly Hicks intimate apparel brand, which was skewing older, will now be aimed at the company’s 20-year-old target market.
“We are young, we’re sexy, we’re controversial at times,” Jeffries said. “That’s what we know how to do, and that’s the business that we own here and are comfortable that we can around the world.”
Abercrombie had “pretty decent results, better than we expected,” said Keybanc Capital Markets analyst Ed Yruma. “They’re getting traction on changes in their promotional strategy, including being more focused on denim and on opening price points.”
Shares rose 99 cents, or 3 percent, to $33.95 during morning trading.
The preppy teen retailer entered the recession determined to wait it out, maintaining its relatively high prices and investing internationally. But consumers have abandoned abercrombie and fitch for lower-priced options such as Aeropostale Inc. and American Eagle Outfitters Inc.
In response, the company has cut jobs and shuttered its even higher-priced Ruehl chain aimed at 20- and 30-somethings.
CEO Mike Jeffries said the company made a misstep with Ruehl.
“The biggest learning from Ruehl is that as a company, we don’t do ‘mature’ well,” Jeffries said in a conference call with investors.
Jeffries said the company has introduced lower prices and will lower prices even more in coming quarters.
“We continue to be confronted with very challenging conditions during the second quarter,” Jeffries said. “Consumer spending patterns domestically continue to be dictated by cost and value propositions, and this is clearly a headwind for our premium brands.”
In the quarter ended ended Aug. 1, abercrombie and fitch loss totaled $26.7 million, or 30 cents per share. That compares with profit of $77.8 million, or 87 cents per share, a year ago.
Quarterly results included $24.4 million in charges for the Ruehl closing and store asset impairment charges. The company would not provide a per-share loss excluding the closure. However, Thomas Weisel Partners analyst Liz Dunn estimated the loss excluding one-time items would be about 8 cents per share.
Analysts forecast a loss of 7 cents per share. Analyst estimates typically exclude one-time items.
Sales dropped 23 percent to $648.5 million, but that topped analyst expectations of $646.5 million.
New Albany, Ohio-based abercrombie and fitch., which operates of namesake stores as well as abercrombie, its children’s apparel brand; surf-themed Hollister; and intimate apparel store Gilly Hicks, said sales in stores open at least one year, a key retail metric known as same-store sales, dropped 30 percent. Same-store sales fell 27 percent at namesake stores, 29 percent at abercrombie and fitch stores, 33 percent at Hollister and 31 percent at Ruehl.
Known for preppy offerings such as jeans and polo shirts, Abercrombie said it is working to improve its fashion offerings, particulary for women. Dresses and belts have been selling well.
“We are always pushing ourselves … but have admittedly missed some of the fashion opportunities that drove the business in the spring,” Jefferies said.
Prices are also in flux. The company said the average prices will be lower in the third quarter and upcoming quarters than the second quarter.
“We are planning to deliver greater reductions in (average unit retail price) for the fall season, but we’ll continue to review pricing on an ongoing basis,” Jefferies said.
The company slashed marketing, general and administrative costs during the quarter, down 19 percent to $88.7 million from $109 million last year.
The closing of Ruehl, its store focused on handbags and other accessories and aimed at older shoppers, should be complete by the end of the fiscal year.
Jeffries said the company’s Gilly Hicks intimate apparel brand, which was skewing older, will now be aimed at the company’s 20-year-old target market.
“We are young, we’re sexy, we’re controversial at times,” Jeffries said. “That’s what we know how to do, and that’s the business that we own here and are comfortable that we can around the world.”
Abercrombie had “pretty decent results, better than we expected,” said Keybanc Capital Markets analyst Ed Yruma. “They’re getting traction on changes in their promotional strategy, including being more focused on denim and on opening price points.”
Shares rose 99 cents, or 3 percent, to $33.95 during morning trading.
2009年9月25日星期五
Abercrombie moves to block Beyonce's fragrance
Superstar Beyonce has been hit with a trademark infringement lawsuit from bosses at clothing firm abercrombie and fitch over plans to release her own perfume using the name of her alter ego Sasha Fierce.
The Irreplaceable hitmaker revealed on Tuesday she had signed with fragrance house Coty to launch her own scent by spring 2010.
Beyonce, who has previously been the face of abercrombie and fitch Tommy Hilfiger's True Star range of perfumes and Emporio Armani's Diamonds, said, "For me, fragrance reflects a woman's attitude and unique sense of style.
"While I love various perfumes, I haven't found a scent that truly personifies me as a woman. Working with Coty, I was able to turn my ideal fragrance into a reality by creating an alluring and sophisticated fragrance; one that's reflective of my inner power."
But news of Beyonce's big money deal has prompted abercrombie and fitch to take legal action over fears her Sasha Fierce perfume will cause confusion among shoppers with their own-branded Fierce fragrance.
Company executives filed a federal lawsuit in Columbus, Ohio on Tuesday in a bid to block Beyonce and Coty releasing their scent with the word 'fierce' in its name.
The legal papers state the singer's fragrance plan "poses a likelihood of confusion" for consumers and could cost abercrombie and fitch in sales.
They argue Fierce is the fashion brand's "signature" scent and is regularly sprayed around its retail stores so that "all garments that leave the store have the Fierce scent attached to them".
abercrombie and fitch has grossed more than $190 million in profits from the Fierce fragrance since 2002 and expects to pull in $64 million in sales this year alone.
The Irreplaceable hitmaker revealed on Tuesday she had signed with fragrance house Coty to launch her own scent by spring 2010.
Beyonce, who has previously been the face of abercrombie and fitch Tommy Hilfiger's True Star range of perfumes and Emporio Armani's Diamonds, said, "For me, fragrance reflects a woman's attitude and unique sense of style.
"While I love various perfumes, I haven't found a scent that truly personifies me as a woman. Working with Coty, I was able to turn my ideal fragrance into a reality by creating an alluring and sophisticated fragrance; one that's reflective of my inner power."
But news of Beyonce's big money deal has prompted abercrombie and fitch to take legal action over fears her Sasha Fierce perfume will cause confusion among shoppers with their own-branded Fierce fragrance.
Company executives filed a federal lawsuit in Columbus, Ohio on Tuesday in a bid to block Beyonce and Coty releasing their scent with the word 'fierce' in its name.
The legal papers state the singer's fragrance plan "poses a likelihood of confusion" for consumers and could cost abercrombie and fitch in sales.
They argue Fierce is the fashion brand's "signature" scent and is regularly sprayed around its retail stores so that "all garments that leave the store have the Fierce scent attached to them".
abercrombie and fitch has grossed more than $190 million in profits from the Fierce fragrance since 2002 and expects to pull in $64 million in sales this year alone.
2009年9月24日星期四
Abercrombie & Fitch Fined For Discriminating Against Autistic Shopper
The PR geniuses at abercrombie and fitch are in the news again for refusing to let a 14-year old autistic shopper have help trying on clothes. The Minnesota abercrombie and fitch Department of Human Rights has fined the company $115,264 for discriminating against a person with a disability.
Hm. This sure abercrombie and fitch sounds familiar.
The injured parties include Molly Maxon, who abercrombie and fitch has autism, and her older sister. When the two tried to enter a fitting room together so that the sister could help Molly try on clothes, an A&F employee refused abercrombie and fitch to let them, citing a store policy to prevent shoplifting.
Hm. This sure abercrombie and fitch sounds familiar.
The injured parties include Molly Maxon, who abercrombie and fitch has autism, and her older sister. When the two tried to enter a fitting room together so that the sister could help Molly try on clothes, an A&F employee refused abercrombie and fitch to let them, citing a store policy to prevent shoplifting.
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